About Me

Hi, My Name is Rommelson Malveda, You can call me Khing.

First, Let me introduce myself as a Self-Motivated individual and a competent one at that. I'm 4th year undergraduate with a course of Bachelor of Science in Information System, I am a Technical Support with a background of BPO agent, my task is to Provide technical support and troubleshooting assistance to the customer. Capability to assist customer with highly detailed information to help the customer to follow easily. Walk customers through step-by-step solutions and ensure their understanding. Also got an experience of doing Inbound , Outbound and Cold Calling to the customers.

I have background experience as a Customer Sales Advisor in BPO where i Greet and assist customers, answering their questions and helping them find products or services that meet their needs. Maintaining a thorough understanding of the products or services offered, including features, benefits, and pricing, to effectively communicate with customers.

I am also an Admin Assistant where i do task : Answering phones, Email management, Filing and documentation, Scheduling appointments, Calendar Management, Data Entry and Record Keeping, and other Miscellaneous Tasks. Additional skill is editing photos with the use of adobe photoshop also doing Graphic Design using Canva tool.

I am a Team player, Hardworking, Fast Learner,consecutively seeking knowledge, Exciting to work with, Flexible, Passionate and Eager to learn new things, I can communicate well in English to assure good service.

I can be very useful in your team, since my main objective to my clients is to give an Outstanding Results, Long Term Relationship, Professionalism and leave them 100% satisfied with my work.

List of Skill i can contribute to the team:

Strong organizational and multitasking abilities

Excellent communication and interpersonal skills

Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace, LibreOffice)

Attention to detail and problem-solving skills

Discretion and confidentiality

Time Management

I am ready to move forward with you and I look forward to hearing from you to enable us further discuss the opportunity. I'm eager to work with you , Don't hesitate to reach me out.